Shipping & Returns

Shipping Policy

Worldwide shipping with expected delivery times based on your location:

• United States: 4-6 business days

• International: 10-14 business days

Shipping costs are calculated at checkout based on your location and order weight. Tracking information will be provided via email once your order is shipped.

Allow 3-4 days for processing.

If you forgot someone’s birthday and need an order asap, feel free to send me a text or email. I’m happy to help.

Refunds

• Refunds will be processed within 7 business days of receiving the returned item.

• Original shipping costs are non-refundable.

• Refunds will be issued to the original payment method.

For any questions or concerns, please email or text.

Returns & Exchanges

Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please follow these steps:

1. Contact Us: Email me at pancoast@shadowfoxdesign.com within 30 days of receiving your order. (feel free to text, too 541.868.4252)

2. Return Authorization: We will provide you with a return authorization number.

3. Shipping the Return: Send the item back in its original condition with the return authorization number included.

Anything damaged during shipping can be returned for repair. In all the years, this has only happened once, thankfully.

If for some reason you’re not subjectively happy with the artwork, it’s possible to exchange for another piece.

Shadowfox
3848 Peppertree Dr
Eugene, OR 97402